Frequently Asked Questions

Everything you need to know about Safe Maternity and how it helps you during your pregnancy journey

🌟 General Questions

What is Safe Maternity?

Safe Maternity is a comprehensive pregnancy safety guide that helps expecting and nursing mothers make informed decisions about foods, medications, activities, and products during pregnancy and breastfeeding.

Our AI-powered platform analyzes current medical guidelines, research papers, and trusted health sources to provide instant, evidence-based safety information. We help you answer questions like "Can I eat sushi while pregnant?" or "Is this medication safe for my baby?"

Who should use Safe Maternity?

Safe Maternity is designed for:

  • Pregnant women at any stage of pregnancy
  • Breastfeeding mothers (Premium feature)
  • Partners and family members supporting pregnant women
  • Healthcare professionals seeking quick reference information
  • Women planning to conceive who want to prepare in advance
How does Safe Maternity work?

Safe Maternity uses advanced AI technology to provide instant safety information:

  1. You ask a question - Type or photograph any item you want to check
  2. AI analyzes - Our system searches through thousands of medical sources, guidelines, and research papers
  3. Get clear answers - Receive a comprehensive safety assessment with:
    • Clear safety rating (1-10 scale)
    • Detailed explanation of risks and benefits
    • Practical tips and recommendations
    • Safer alternatives when applicable
Does Safe Maternity replace my doctor?

No, Safe Maternity does not replace professional medical advice.

While we provide evidence-based information from trusted medical sources, every pregnancy is unique. Safe Maternity is designed to:

  • ✓ Give you quick, reliable information for everyday questions
  • ✓ Help you make informed decisions
  • ✓ Prepare better questions for your healthcare provider
  • ✓ Provide general guidance based on medical consensus

Always consult with your healthcare provider for personalized medical advice, especially for:

  • Prescription medications
  • High-risk pregnancies
  • Pre-existing medical conditions
  • Any concerning symptoms

✨ Features

What can I check with Safe Maternity?

You can check the safety of virtually anything during pregnancy and breastfeeding:

  • Foods & Beverages: Sushi, coffee, soft cheese, deli meat, herbal teas, etc.
  • Medications: Over-the-counter drugs, prescriptions, supplements, vitamins
  • Activities: Exercise, yoga, flying, hot tubs, dyeing hair
  • Beauty Products: Skincare, cosmetics, nail polish, hair treatments
  • Household Products: Cleaning supplies, paint, pesticides
  • Workplace Exposures: Chemicals, radiation, physical demands

If you can think of it, you can check it!

How does the photo analysis feature work?

Our photo analysis feature uses advanced AI to identify products and provide safety information:

  1. Take a clear photo of the product label, food item, or packaging
  2. Upload it to Safe Maternity
  3. Our AI identifies the item and ingredients
  4. Get instant safety assessment

Perfect for:

  • Grocery shopping - quickly check products
  • Dining out - photograph menu items
  • Reading ingredient labels
  • Checking medications or supplements

Note: Photo analysis is available for Premium users.

What do the risk scores mean?

Safe Maternity uses a clear 1-10 risk scale:

  • 1-3 (Safe): Generally safe with little to no known risks. Green indicator.
  • 4-6 (Caution): May be safe with limitations or precautions. Consider alternatives or moderate use. Yellow indicator.
  • 7-10 (Avoid): Known risks to pregnancy/baby. Avoid or consult your healthcare provider immediately. Red indicator.

Each score comes with detailed explanations, research backing, and practical recommendations.

Does Safe Maternity cover breastfeeding safety?

Yes! Premium users get dual safety assessments for both pregnancy and breastfeeding.

When you check an item, you'll receive:

  • Separate safety ratings for pregnancy and breastfeeding
  • Specific considerations for each period
  • Information about transfer to breast milk
  • Timing recommendations (e.g., best time to take medication)

This ensures you have comprehensive guidance throughout your entire motherhood journey.

What is the Personal Pregnancy Log?

The Personal Pregnancy Log is a premium feature that helps you track your pregnancy journey:

  • Daily Journaling: Record your thoughts, symptoms, and experiences
  • Symptom Tracking: Log physical and emotional changes
  • Question Bank: Save questions to ask your doctor
  • AI Insights: Get intelligent analysis of your entries
  • Privacy First: Your log is completely private and encrypted

It's like having a pregnancy diary with a smart assistant that can spot patterns and provide helpful insights.

Can I access my previous searches?

Yes! When you create a free account, all your safety checks are automatically saved.

Benefits:

  • Access your search history anytime
  • Quickly re-check items
  • Track your most common questions
  • Sync across all your devices

🔒 Safety & Accuracy

Where does Safe Maternity get its information?

Our information comes from the most trusted medical sources:

  • Medical Organizations: American College of Obstetricians and Gynecologists (ACOG), American Pregnancy Association, CDC
  • Research Databases: PubMed, medical journals, peer-reviewed studies
  • Healthcare Institutions: Mayo Clinic, Cleveland Clinic, Johns Hopkins
  • Government Resources: FDA, NIH, WHO guidelines
  • Specialty Databases: LactMed (for breastfeeding), MotherToBaby

Our AI is trained on current medical literature and updated regularly as new research emerges.

How accurate is the information?

Safe Maternity strives for the highest accuracy by:

  • Using only evidence-based medical sources
  • Regular updates as new research is published
  • Cross-referencing multiple authoritative sources
  • Clear indication when evidence is limited or conflicting
  • Doctor review of common queries and high-risk items

However, medical science is constantly evolving, and individual circumstances vary. This is why we always recommend consulting your healthcare provider for personalized advice.

How often is the information updated?

We take data freshness seriously:

  • Daily: Our AI model is updated with new medical publications
  • Weekly: Review of major medical guideline changes
  • Monthly: Comprehensive database refresh
  • Immediate: Critical safety alerts and FDA warnings

This ensures you always have access to the latest pregnancy safety information.

Is my data private and secure?

Absolutely. Your privacy is our top priority:

  • Encrypted Data: All information is encrypted in transit and at rest
  • No Selling: We never sell your data to third parties
  • HIPAA Compliant: We follow healthcare data protection standards
  • Anonymous Searches: You can use Safe Maternity without an account
  • Data Deletion: Easy account and data deletion at any time
  • Limited Access: Only you can see your search history and pregnancy log

Read our full Privacy Policy for more details.

What if I think the information is wrong?

We take accuracy seriously and welcome feedback:

  1. Use the "Report Issue" button on any safety check result
  2. Provide details about what you believe is incorrect
  3. Include sources if you have them
  4. Our medical team will review your feedback within 24-48 hours

If confirmed, we'll update the information immediately and notify affected users. Your feedback helps improve Safe Maternity for everyone.

💳 Pricing & Plans

Is Safe Maternity free?

Yes! Safe Maternity offers a generous free tier that includes:

  • ✓ Up to 10 safety checks per day
  • ✓ Basic safety ratings and explanations
  • ✓ Search history (with free account)
  • ✓ Access to common safety queries

This is perfect for occasional questions and trying out the platform.

What's included in Premium?

Premium unlocks the full Safe Maternity experience:

  • Unlimited safety checks - no daily limits
  • Photo analysis - scan product labels and foods
  • Breastfeeding safety - dual assessments for nursing
  • Personal pregnancy log - track your journey with AI insights
  • Detailed medical references - see specific sources
  • Priority support - faster response times
  • Advanced tips - personalized recommendations
  • Export & share - save safety reports as PDF

Premium costs just $9.99/month or $69.99/year (save 42%).

Can I try Premium before buying?

Yes! We offer a 7-day free trial of Premium with no credit card required.

During your trial, you'll have full access to all Premium features. If you love it, simply upgrade. If not, your account automatically returns to the free tier with no charges.

Start your free trial →

Can I cancel my Premium subscription?

Yes, you can cancel anytime with no penalties:

  • Cancel instantly from your account settings
  • Keep Premium features until the end of your billing period
  • No questions asked
  • Easy to reactivate if you change your mind

30-Day Money-Back Guarantee: If you're not satisfied within the first 30 days, contact us for a full refund.

What payment methods do you accept?

We accept all major payment methods through our secure payment processor:

  • Credit Cards (Visa, Mastercard, American Express, Discover)
  • Debit Cards
  • PayPal
  • Apple Pay
  • Google Pay

All payments are processed securely through Stripe. We never store your payment information on our servers.

Do you offer discounts?

Yes! We offer special pricing for:

  • Annual Subscriptions: Save 42% with yearly billing
  • Healthcare Workers: 20% off with verification
  • Students: 15% off with valid student ID
  • Military & First Responders: 20% discount

Contact our support team to verify eligibility and receive your discount code.

🔧 Technical

What devices can I use Safe Maternity on?

Safe Maternity works everywhere:

  • Web Browser: Works on any modern browser (Chrome, Safari, Firefox, Edge)
  • Mobile: Fully responsive mobile website for iOS and Android
  • Desktop: Mac, Windows, Linux
  • Tablet: iPad, Android tablets

Your account syncs across all devices, so you can start a search on your phone and finish on your computer.

Native iOS and Android apps coming soon!

Does Safe Maternity work offline?

Currently, Safe Maternity requires an internet connection to provide the most up-to-date safety information.

However, Premium users can:

  • Save safety reports as PDFs for offline viewing
  • Access their search history (previously loaded results)
  • Export information before traveling to areas with limited connectivity

Offline mode is on our roadmap for future updates!

Why is my search taking so long?

Most searches complete in 2-5 seconds. If you're experiencing delays:

  • Check your internet connection
  • Try refreshing the page
  • Clear your browser cache
  • For photo analysis, ensure images are under 10MB

Complex queries or high traffic periods may take slightly longer. If problems persist, please contact support.

Which browsers are supported?

Safe Maternity works best on modern browsers:

  • Recommended: Chrome (latest), Safari (latest), Edge (latest)
  • Supported: Firefox (latest), Opera
  • Mobile: iOS Safari, Chrome Mobile, Samsung Internet

We recommend keeping your browser updated for the best experience and security.

How do I delete my account?

You can delete your account at any time:

  1. Go to Account Settings
  2. Scroll to "Delete Account" section
  3. Click "Delete My Account"
  4. Confirm deletion

Alternatively, use our Data Deletion page.

When you delete your account:

  • All personal data is permanently removed within 30 days
  • Search history and pregnancy logs are deleted
  • Active subscriptions are cancelled
  • This action cannot be undone
Is there an API for developers?

We're currently developing an API for healthcare providers, pregnancy apps, and health tech companies.

Interested in integrating Safe Maternity into your application? Contact our partnerships team: api@safematernity.com

Still Have Questions?

We're here to help! Get started with Safe Maternity or reach out to our support team.

Get Started Free